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Highlands Fiber Network

Community-Owned Fiber to the Home

Highlands Fiber Network (HFN) is a community-owned, state-of-the-art fiber network providing data, voice, and other advanced communications services to the community. 

For rates and information, visit highlandsfibernetwork.com.

Contact

For customer service:
HFN Customer Support Center (Available 24/7)
425-427-0999
support@hfnservices.com
highlandsfibernetwork.com 

For general inquiries:
Jeremy Fallt
HFN General Manager

425-394-4184
jfallt@hfn.org

Visit

Office: 2550 NE Park Drive, Issaquah, WA, 98029 (inside Blakely Hall)
Get Directions

Hours: By appointment only

Benefits of HFN service include

  • Fast, reliable, secure fiber internet connectivity
  • Gigabit speeds available
  • Symmetrical download and upload speeds
  • No bandwidth caps, no throttling
  • Low-cost telephone service

Fees

HFN payments are not part of your homeowners association dues or other community payments. Homeowners pay a $250 connection fee required at closing and a minimum monthly periodic fee, billed monthly after closing. Plan upgrades and other services are available at an additional cost. 

Issaquah Highlands homes and buildings part of the Covenant for Community are required to take a minimum level of HFN service. Non-covenant homes can subscribe to HFN services; however, they must join the Covenant for Community to receive gigabit service. 

Learn more about HFN fees on highlandsfibernetwork.com.

Documents & Resources

Account
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Pay Bill
Online

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HFN
FAQs

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Check HFN
Network Status

Check Status

Check Current
Internet Speed

Check Speed

HFN
By-laws

Download PDF

HFN Board of
Directors & Staff

Learn More

Recent News

HFNHow Will HFN’s Speed Upgrades Impact Your Experience?
October 22, 2025

How Will HFN’s Speed Upgrades Impact Your Experience?

For years, Highlands Fiber Network (HFN) has delivered the fast, reliable fiber internet that keeps Issaquah Highlands connected. From work…Learn More
GeneralHFNStronger than the Storm
October 2, 2025

Stronger than the Storm

Building Community Resilience Through Preparedness By Lindsey Pinkston, Highlands Council Executive Director While it may feel uncomfortable to think or…Learn More
HFNHFN’s Upgrades Begin: What to Expect from Upcoming Fiber Installations
August 13, 2025

HFN’s Upgrades Begin: What to Expect from Upcoming Fiber Installations

You may have already heard the news: HFN is upgrading the Issaquah Highlands community to a brand-new fiber network. This…Learn More
HFNHFN’s Network Upgrade: What It Means for You
April 29, 2025

HFN’s Network Upgrade: What It Means for You

New Equipment, Stronger Security and Enhanced Performance for Every Home The HFN team has been hard at work installing fiber…Learn More

Have questions about HFN?

Learn more on the HFN website. 

Visit HighlandsFiberNetwork.com