A Busy Year Maintaining and Improving Community Assets
2021-2022 Special Projects:
- Painted exteriors of Crofton Springs town houses and hillside cottages, Concord Commons Building 3 and West Highlands Park.
- Replaced Grand Ridge Drive split-rail fence and managed annual street sweeping.
- Conducted building envelope inspections of Concord Commons along Park Drive to ensure building integrity.
- Managed building façade projects including dry rot repairs, siding replacement and caulking at Concord Commons, Crofton Springs, View Ridge and Villaggio.
- Managed common area improvements at zHome interior courtyard, including pathway lighting installation and hazardous tree removal.
- Upgraded to LED lighting at Sunset Walk, Concord Commons, Croton Springs, West Highlands Park and Crofton at Village Green neighborhoods.
- Made emergency storm line repairs, repaired map enclosure, and refinished and replaced handrail at Crofton Springs.
- Conducted evening site walks to locate areas where additional lighting would be beneficial in the zHome, Crofton Springs, Crofton at Village Green, Valais Hudson, The Terraces and Division 4 neighborhoods.
- Managed major landscape enhancements at Dahlia Park, including large tree removal and stump grinding; clearing over crowded, unhealthy and hazardous vegetation; bark installation and new plant installations.
- Launched IHCA Mobile App.
Annual Tasks:
- Performed project management for three neighborhoods and 11 supplemental communities, including general building and property maintenance such as roof and gutter cleaning, dryer vent cleaning, power washing and management of third-party landscape vendors.
- Conducted annual capital reserve studies for all supplemental communities.
- Completed monthly management reports and distributed/posted to the IHCA website and mobile app for 12 supplemental communities.
- Ratified annual budgets for three neighborhoods and 12 supplemental communities within the master budget.
- Coordinated a successful IHCA Board of Directors election.
- Managed monthly Architectural Review Committee (ARC) meetings and processed 262 ARC applications and four home-based business applications from homeowners.
- Managed Covenant Committee meetings and homeowner appeal process.
- Emailed welcome packets to hundreds of new homeowners on behalf of the IHCA, Highlands Fiber Network and Highlands Council.
- Performed weekly compliance site visits, processed 601 non-compliance notices and reviewed three appeals.
- Coordinated and attended neighborhood and supplemental committee meetings for zHome, Crofton Springs, Dahlia Park and Grand Ridge Drive neighborhoods.
- Encouraged homeowner education by responding to “Ask the IHCA” contact form and email address submissions, community emails and Connections and IssaquahHighlands.com articles.
- Continued education by regularly attending Community Associations Institute (CAI) certification
course. Both community mangers are CAI Certified.
Blair Krieg is the IHCA senior community manager. Madison Ramirez is the IHCA community manager.
Infographic by Katie Cannon.
